Frequently Asked Questions

At Neighbor's, we believe in transparency and providing the information you need to make informed choices about our products. Explore our frequently asked questions to learn more about our shelf stable refrigerated cookie dough.

• Is it true that your cookie dough can be left out at room temperature for 21 days?

  Yes. Our cookie dough has been tested and approved for a rating of shelf stability by Eurofins, the world’s largest and most respected food and pharmaceutical testing company.

  Eurofins employs over 15,000 technicians throughout 190 laboratories in 37 countries. The
  credibility of our testing process is second to none.

• What makes your cookies Shelf Stable?

  It’s in the ingredients! Lots of cookies are made with eggs and butter, but they are also the
  ingredients where bacteria can grow.

  We use whey protein, which is a common egg substitute in baking, and a Certified Sustainable palm oil shortening. These ingredients not only make our cookies Shelf Stable but also taste great!

• Do you add any preservatives to your cookie dough?

  No, we do not add preservatives to our cookie dough. Some of the ingredients we purchase may contain preservatives. Examples include chocolate products, which almost always have soy lecithin added, and natural egg products that contain citric acid.

• Is the nutritional analysis like other cookie dough brands?

  Yes, you will find that most of the ingredients used are like other cookie dough products. However, with so many brands on the market, we can’t speak for everyone. Our nutrition facts and ingredients are all listed on each box/tub and are available online.

• What is the advantage of using shelf stable cookie dough on a fundraising sale?

  Parents are busier than ever, and missing a pick-up on delivery day will not mean disaster for administrators, teachers, or parents helping with the fundraiser. You do not have to scramble to find freezer space for the items not picked up. The remaining items can be stored at room temperature at 77 degrees or below for up to 21 days!

• What foods require bioengineered food disclosure?

  Highly refined ingredients (like some sugars and oils).